Engineers & Customer Care
A team of qualified and experienced technical engineers provides the most sophisticated after-sales service to Baumatic users.
The dedicated & well-trained customer care team responds to customer's enquiries professionally. Most of these calls we take are to service the customers needs on how to get the best from their Baumatic appliance, offering operative and maintenance tips and registration of their warranty.
The call centre operates 6 days a week and calls are answered in a timely manner .
This will ensure a trouble free future for Baumatic appliances.


Service & Maintenance Enquiry
Service centre A:

Telephone: +852 2834 2380 

Whatsapp: +852 5282 9482


Service centre B:

(For models: BSQ26L15, BSQ26L150X, BSQ26L17W and BSM34BLX ONLY)

Telephone: +852 2480 6228


Operating Hours:
Monday to Friday  9:30am-1:00pm, 2:00pm-5:00pm
Saturday  9:30am-1:00pm
Sunday & Public Holidays Closed


Inspection charge for out of warranty: HK$560